REACH Privacy Policy

Saturday 17th February 2024

This is the official latest version of the REACH Privacy Policy. We are committed to protecting the privacy and security of your personal information. This Privacy Policy will go into detail regarding how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information we collect

We may collect various types of personal information from you, including but not limited to:

  1. Contact Information: Such as your name/alias, business name, Discord, Telegram, and mailing address. This information is stored until relevant, and then deleted in accordance with the GDPR law.
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  2. Payment Information: The collection of payment details is fundamentally set in stone, meaning that we collect payment details, including credit card information and billing address. Please refer to the Stripe Privacy Policy.
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  3. Account Information: We collect information such as your username, account number and wallet address.
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  4. Device and Usage Information: This includes information about your device, specifically the IP address, which is used, for instance, to prevent cases of DDoS attacks. Please also refer to the Vercel Privacy Policy, Cloudflare Privacy Policy and the Google reCAPTCHA Privacy Policy.
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  5. Cookies: We use cookies and other fundamentally similar variables to collect information about your overall activity. Where third party services such as Google reCAPTCHA are used, information about numerous usage variables are collected and stored for the protection of our systems against bots and spam. Opting out may provide restricted functionality of the site.
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2. How we use your information

  1. Providing and Improving Services: To fulfill your orders, process payments, and provide customer support. We also use the information to enhance and improve our products and services.
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  2. Communications: To communicate with you about your user account, query, membership or partnership.
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  3. Analytics: Please refer to the Vercel Privacy Policy, Cloudflare Privacy Policy and the Google reCAPTCHA Privacy Policy.
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  4. Consent: Where required by law, we will obtain your consent before collecting or processing your personal information.
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3. How we share your information

  1. Legal Requirements: We may disclose your information in response to a legal request, court order, or government investigation.
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  2. Consent: We may share your information with your consent or as otherwise required by law.
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4. Your rights

  1. Access: You have the right to request access to the information we hold about you.
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  2. Erasure: You have the right to request the deletion of your information in certain circumstances.
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  3. Data Mobility: You have the right to receive a copy of your personal information in a structured and simple format.
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5. Security of data

We implement appropriate technical and organizational measures to ensure the security of your personally identifiable information. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy regularly for any updates.